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Accommodation Star Ratings

All the accommodation featured on the Heart of Kent website has been quality assessed and star rated, so that you can make your choice confidently knowing that each establishmentcomplies with the quality standards set by the national tourist board, VisitBritain and/or the AA, or is part of a nationally recognised brand, such as Hilton or Holiday Inn.

Some establishments may have recently applied to be rated and are therefore awaiting assessment. These establishements are shown as 'Awaiting Grading'.

Establishments are graded using a system of 1-5 stars. The star ratings reflect the overall quality of the accommodation and the experience. Establishments are quality checked by independent assessors who work to ensure that the standards you find are what you would expect.

As a general guide, the following descriptions apply for ratings given to all types of accommodation.

1 Star - simple, practical, no frills

2 Stars - well presented and well run

3 Stars - good level of quality and comfort

4 Stars - excellent standard throughout

5 Stars - exceptional standard with a degree of luxury

In addition, a Gold or Silver Award may be awarded which recognises those establishments assessed by the tourist board with exceptional quality in all areas, particularly in service and hospitality.

AA Red Star are awarded to hotels and inns rated under the AA system with exceptional quality of accommodation and customer service. AA Yellow Stars are awarded to the best guest accommodation within the 3-5 star rating.

National Accessible Scheme

If you have particular mobility, visual or hearing needs, look out for the National Accessible Scheme logo.Properties displaying this symbol have met the National Accessible Scheme criteria.

The Green Tourism Business Scheme

Europe's largest and most successful 'green' accreditation scheme for the tourism sector, awarded to businesses which make particular efforts to support the local area and the environment.

Town Map

View a large scale map of towns and villages. - 120K file (opens in a new window)